Meet the team

Our Staff

At Cornwall Care all our staff share the same dedication, focus and passion to give quality care to our clients.

Fully trained to be able to care for and understand the lives of people with varying disabilities and conditions, our staff are committed to supporting their clients and promoting their independence, developing their knowledge so they can give the most effective and loving care possible.

Our in-house award-winning training ensures that all our staff teams are fully qualified, professional people with a genuinely caring, respectful and sensitive approach.

Our Home Care staff provide support to individuals across Cornwall, helping them to remain independent in their own homes and specialising their skills to suit the individuals that they care for. Our Supported Living staff train to fit the needs of the person they are supporting and our Flexicare team are trained to provide support across all our services.

 

Robert Black

Chief Executive

Robert is our Chief Executive at Cornwall Care, which he joined as Operations Director in 2015. He brings over 30 years’ experience in the Health and Social Care sector, working in public, for profit and not for profit organisations. Robert is a dual Registered Nurse and completed an MBA in 2004. Robert has operated at Director Level for over 20 years with responsibility for large multi-site portfolios of care services. For Robert it is very important to deliver what we promise.

 

Philip Rees

Chairman and Trustee

For the majority of his career Philip was a Director of a major construction, housing and property development company, responsible for commercial, business development. He was also Chair of Cornwall College for fifteen years until end 2016. In addition to his role as a Director of Cornwall Care, Philip is Chair of the South West Regional Flood and Coastal Committee. Philip owns and runs a small holiday complex and, with his wife, runs a horse breeding and livery stables.

 

Tony Felton

Non-Executive Director and Trustee

Tony qualified in medicine and worked as a full-time GP in East Sussex. For the last 12 years, Tony has been a Medical Director in a large healthcare organisation providing urgent care, diagnostics and homecare services. Tony has a wealth of experience in working with organisations to provide safe and high quality care services. He has a specific interest in technology, innovation and service development to improve the lives of people with long term and complex needs.

 

 

 

 

John Acornley

Non-Executive Director, Trustee and Chair of Audit & Risk Committee

John joined Cornwall Care in April 2015 and is Chairman/Non-Executive Director of a number of growing companies in the South West as well as a qualified chartered accountant. He is experienced in raising significant levels of finance, undertaking strategic reviews, and developing appropriate Board governance and reporting. John draws upon a wide range of experience including 10+ years Chair/Non-Executive Director in publicly quoted and privately owned businesses, including 4 years as Non-Executive Director and Audit Chair in an NHS Acute Trust as well as 15 years executive director experience as Chief Executive Officer/Managing Director and Finance Director.

Stephen Clague

Finance Director

Stephen joined Cornwall Care as Finance Director in May 2016. He is a Fellow of the Institute of Chartered Accountants in England and Wales and has more than 20 years’ experience in senior finance roles in sectors such as retail, services offices and IT within Health and Social Care. On a personal level, he has experience of working with social care providers having looked after two siblings with his wife for almost 5 years, is an adoptive father as well as a parent to a disabled child. 

 

Geraldine Lavery

Non-Executive Director, Senior Independent Director and Trustee

Geraldine spent a number of years working in the NHS at both an operational and strategic level before moving to a senior role with the National Healthcare Regulator. She then set up her own independent consultancy business in 2010. Geraldine joined Cornwall Care in 2012 and her areas of interest are governance and assurance, regulatory compliance and client engagement. Her expertise and knowledge are devoted to providing safe, quality care for those that need it most.

 

Debbie Wilshire

Non-Executive Director and Chair of the Quality Assurance Committee

Debbie Wilshire moved to Cornwall in 1998 after building a career in the further education sector in London. Originally a law teacher, Debbie progressed into management and leadership roles both within education and also the voluntary sector. Debbie left full-time employment in 2014 to pursue her own business as a coach, facilitator and director. She is keen to see Cornwall Care as the provider of choice for those seeking high quality care so that lives can be led to their full potential.

 

 

 

Michael Beadel LLB MSc (Construction Law)

Non-Executive Director and Trustee

Michael is an experienced property development solicitor. He has been a partner in his law firm for 27 years and for the last 6 years has been Chairman to the Board. In working for clients, Michael has led a number of teams undertaking significant development work, most recently delivering the property and planning work to establish the third largest tungsten mine in the World. He recently graduated with distinction in Construction Law from Kings College London, winning the prize as top student in an international field. Outside this he has sat on advisory boards for Exeter University and was part of the Objective One Business Task Force. He also sits on the Lord Lieutenant’s Fund for Youth. He is an Associate Lecturer at Plymouth University and a member of the Society of Construction Law. Michael moved with his family to Cornwall in 1988 and has enjoyed bringing his family up in the county. He is a member of clubs involved with orienteering and cycling and has often taken part in national events. 

 

 

Angie Cavanagh

Head of Human Resources

Angie ensures that the needs and dignity of the people we care for drive all HR decisions and initiatives. She has been responsible for supporting Cornwall Care’s business policies and philosophy of care since 2005. As well as managing the payroll, she works closely with managers at all levels to play a key role in looking after the welfare and efficiency of our workforce.

Alex Davies

Head of Marketing and PR

Alex joined Cornwall Care as Head of Marketing and PR in 2013. She has over 10 years’ experience in marketing both the private and public sectors and has various qualifications in related fields. This includes a degree in Psychology and Information Technology as well as AAT and MCIM qualifications. Alex oversees all creation and development aspects of all marketing and sales channels. Experienced in online competitive and social advantage through successful management of all web functions including strategic development, direct and email marketing, CRM, affiliate marketing, e commerce and brand management. Alex is married and has two children.

William John

Head of Property

William joined Cornwall Care as Head of Property in May 2008.  He is a member of the Royal Institution of Chartered Surveyors and has more than 20 years’ experience in property in sectors such as industrial, office and residential.  William personally oversees all acquisitions, disposal and development work whilst working closely with the Estates Team who maintain the current care homes.

Kim Pankhurst

Head of Quality Improvement and Assurance

Kim joined Cornwall Care in 2016 as the Head of Quality Improvement and Assurance. She is new to care so her learning curve has been amazing. Before that Kim was on maternity leave, looking after her second son and training as a primary school teacher. Kim came from Nottingham where she had been the Assistant Principal for Quality. Her responsibilities included strategic direction, curriculum development, quality systems and learner involvement. She has lived and worked in Birmingham and London and spent a year circumnavigating the globe. She is also a trained Stage Manager, Lighting Designer and Sound Engineer.

 

Our Training & Development

 

We are nationally recommended and awarded for our training and career development and we are committed to helping our staff achieve the qualifications they need to reach their career goals.
We know how important it is to understand our residents and their illnesses, particularly dementia and mental health which can so often be misunderstood, which is why we ensure that not only are our staff fully trained to take on their own role, but we ensure that all staff are trained in dementia care and ethics.


Many of our care and support staff are also trained and developed to suit the needs of the individual they care for, specialising their care knowledge to fit the care that individual requires and conducting further research and studies to benefit that person. Some of our carers really go all out – we know one that learned a bit of Chinese, just so that she could sing Happy Birthday in her client’s mother tongue!


We actively encourage our staff to learn more skills and to keep their knowledge up-to-date and are committed to supporting them throughout their career development.

Our Rewards

We feel it’s really important to reward staff for their dedication and hard work.

For a long time now we have been running a scheme called ‘My Moments’ which rewards staff for their incredible achievements and moments with a gift and a presentation by their colleagues. To receive a ‘My Moments’ award staff are nominated by their colleagues anonymously, so the awards are a great surprise!

In March 2016 we also opened our first-ever Cornwall Care Outstanding Staff Awards where staff were nominated for a variety of care and management awards and judged by a panel of external experts who presented the awards on the day.

Our Promise

We are dedicated to providing equal opportunities at Cornwall Care.

Our staff are as diverse and individual as our residents are. We have nurses and carers from all across the world and enjoy a variety of personalities and characters within our teams. We encourage our employees to treat one another and those we care for with honesty and respect, ensuring they are all given choices of activities and entertainment to suit them and that no one is left out.