Mountford, Truro

Accredited 2016 - 2019.jpgMountford is a 37 bed nursing home for people with long term conditions such as diabetes, Parkinson's, frailty, dementia and palliative care. We care for our residents 24 hours a day, 7 days a week, in a supportive and dignified environment. Our staff promote independence and understand different illnesses. They are highly trained and passionate about their roles and the lives of our residents. Our lovely home overlooks the city of Truro and we would love for you to see it. We have an open door policy, visitors are always welcome.

When visiting our homes, please understand that we have a friendly open door policy, we welcome visits to our homes and will do our best to always accommodate unplanned visits. However, we ask that you understand our homes can be very busy in the mornings and we may be supporting our clients, so unplanned visits may require a short waiting period for a staff member to show you around. We will offer you a seat and a cup of tea whilst you wait.


Our Care

Our Care

At Mountford we look after people who need residential and nursing support. By working closely with each resident and their families we get to know what makes them comfortable and happy, tailoring their care to their needs and wishes. We place a high value on relationships and love to socialise. We always welcome visitors. Our close-knit team are particularly dedicated to providing the best palliative care, as well as supporting families with aftercare. Mountford has been awarded the Gold Standard in End of Life accreditation, a nationwide award. Mountford has also been rated as Outstanding in the care domain by the CQC and Good in all the other domains.

When residents join us at Mountford, the first thing we do is develop a comprehensive care plan with them, setting out the care we aim to provide and how we will achieve this. We assess this plan on a continual basis, working with the resident to ensure that their needs are met. Care is available for our residents 24 hours a day, 7 days a week, from a passionate team of individuals.

Our Home

Our Home

Mountford has big, bright, open rooms with a communal area overlooking the city of Truro and the surrounding countryside. There are lots of cosy spaces for residents to relax in and enjoy the view onto the garden, as well as sensory areas to experience. We keep our home decorated with fresh flowers and personal pictures so everyone feels involved and comfortable.

Our beautiful sensory garden -which has wheelchair access - provides a wonderful, calm and serene retreat, where our residents and their loved ones can enjoy those sunny Cornish days surrounded by bright and colourful flowers, or engage in a spot of gardening or feeding the chickens. Our delightful tea room also provides the perfect space for relaxing and indulging in a Cornish cream tea. The tea room can be booked out for family functions so families can spend time with their loved ones. There is also a greenhouse for pottering about in.

Our home is cosy and relaxed, with a team who are passionate about caring. Mountford is one of several care homes owned and operated by Cornwall Care, a not-for-profit charity and the largest provider of care homes in the county. Cornwall Care has a reputation for genuine and loving care for residents and we at Mountford are proud to share that. Our aim at Mountford is to provide the very best care possible in a caring and dignified environment, supporting our residents’ individual needs.

WIFI HERE Smaller Logo.jpg

The Wi-Fi network is designed for general web browsing, email and social networking usage. We are unable to guarantee that it will support high bandwidth applications such as video calling, streaming, gaming and catch up programs requiring large file downloads, especially during busy periods.

5 stars

Our Activities

Our Activities

Individuality and community are important to us; everyone at Mountford is part of our community, including residents, staff, relatives and visitors. You can sense the homely and relaxed atmosphere as soon as you walk through the door and there is always laughter and music coming from our main room. We have lots of activities to stimulate the mind and body, as well as regular trips to nearby towns and fun local events. We have quite the active social life!

We offer a range of activities designed to stimulate body and mind and each week, our Activities Co-ordinator will prepare a varied list of organised activities designed to meet the social, physical, spiritual and environmental needs of our residents. We encourage friends and family members to join us. In addition to our regular activities, entertainers and performers visit on a frequent basis and seasonal events, such as Christmas and birthdays, are always celebrated. Residents' loved ones are welcome to visit and we are able to accommodate small parties and gatherings to celebrate these occasions on request as well.

Our Staff

Our Staff

At Mountford we have at least one nurse on duty per shift and a team of experienced Health care assistants. All our food is cooked on the premises by our catering team using fresh local produce. We have health professionals that visit including a dentist, chiropodist, massage therapist, physiotherapist and an optician. Our residents are looked after by two GP practices, using a small team of GPs which benefits those we care for by delivering more person centred care. 

We do our utmost to prevent hospital admissions as our staffing ratio is higher than a hospital setting. Mountford staff have called upon the services of the Acute Care at Home Team who can give more intensive treatment under the supervision of our GPs and the out of hours GP services. Obviously there are certain conditions that will need essential treatment in hospital and any choices in care and treatment will carefully be considered with yourselves, the GP and our nursing team.

At Cornwall Care we ensure that our staff are supported. We know how important it is to understand our residents and their illnesses, particularly dementia and mental health, which can often be misunderstood, so we make sure that all our staff are trained in dementia care and ethics and aware of an individual’s spiritual needs.

We are nationally recommended and awarded for our training and career development. Our aim as a team is to provide loving support for all our residents, promoting awareness, safety and most important of all, individuality.

Contact Us

We appreciate that choosing the right home can be difficult. If you would like to find out more about Mountford please contact us. We can provide you with the information you need or arrange for you to meet the Home Manager in person.

For new vacancy enquiries, please ring 01872 597770. For all other enquiries, ring the number below.

phone-icon.png 01872 274097
home-icon.png Mountford, Cyril Road, Truro, Cornwall, TR1 3TB